When thinking about each stage of a restaurant’s interaction with its customers, often the last phase gets, well, the last thought.
How do chefs want feedback? The old way, through verbal communication, where servers and diners can have a constructive discussion? Or the new way, such as through online reviews, where opinions are made public, but diners are a bit more forthcoming?
Valentine’s Day is one of the busiest dining days of the year where expectations are high so it’s important to set your restaurant up for success as much as possible. It’s impossible to plan for everything that can happen but there are OpenTable features that can help hosts, owners and managers create a more streamlined […]
Now that the festive season is in full swing, we caught up with three restaurateurs; Rowena Romulo the Owner of Romulo Cafe, Tom McNeile the Owner of Arlo, and Fred Miller the Deputy Manager of Cattle & Co, to find out the different ways they use OpenTable’s GuestCenter solution to help them manage their day-to-day […]
OpenTable partnered with Kristen Hawley, founder of the popular Chefs + Tech newsletter, to create the How to Grow & Thrive in the Restaurant Business e-book, the ultimate guide to serving guests and growing your business at every phase of a restaurant’s lifecycle. We’re sharing excerpts from each stage, so follow along and download the whole […]